Review what a skill set is, types and examples, and how to develop skill sets.
What Is a Skill Set?
A skill set is the combination of knowledge, personal qualities, and abilities that you’ve developed through your life and work. It typically combines two types of skills: soft skills and hard skills. Soft skills are interpersonal or people skills. They are somewhat difficult to quantify and relate to someone’s personality and ability to work with others. This in-demand skill set includes good communication, listening, attention to detail, critical thinking, empathy, and conflict resolution abilities, among other skills. Hard skills are quantifiable and teachable. They include the specific technical knowledge and abilities required for a job. Examples of hard skills include computer programming, accounting, mathematics, and data analysis.
How Skill Sets Work
In the workplace, you typically use a range of skills on a given day. Some of these skills are job-specific. For example, hairstylists will use their knowledge of hair-coloring techniques and payroll clerks will use their accounting software skills. You might learn these skills by going to school or through training with an experienced mentor. You might also use hard skills that aren’t job-specific. For example, you might use your written communication skills to craft an email to follow-up on an important project. You might use your verbal communication skills to present a project idea to a manager. You might also use soft skills you’ve developed through your work experience, school, and volunteer roles. They might include problem-solving or resolving a conflict with a customer.
Examples of Skill Sets
Below are examples of the skills that employers seek in candidates based on their career focus. Develop these skills and emphasize them in job applications, resumes, cover letters, and interviews.
Skill Sets for Administrative Careers
Administrative skills are those related to running a business or keeping an office organized. These skills are needed for a variety of jobs, ranging from office assistants to secretaries to office managers. This skill set might include:
Written and verbal communicationCustomer serviceInterpersonal skillsDocument managementMicrosoft Office skillsJob-specific softwareEvent coordinationOrganizationTime managementProblem-solvingCollaboration
Skill Sets for Sales Careers
Selling is a multifaceted and demanding line of work. In addition to being able to sell, salespeople must have excellent communication, customer service, and marketing skills. A sales skill set might include:
Account management Client acquisition and retention Team management Project management Customer relationship management (CRM) Active listening Negotiation Networking Persuasion Public speaking Emotional intelligence Branding Collaboration
Skill Sets for Education Careers
The skill sets you need to be a great teacher range from leadership and compassion to organization and computer skills. By highlighting these key traits, you’ll appeal to the schools to which you are applying. The skills needed for a career in education include:
Collaboration Classroom management Interpersonal skills Active listening Written and verbal communication Leadership Time management Organization Flexibility Computer skills Assessment skills Instructional skills Public speaking
Skill Sets for Information Technology (IT) Jobs
There are many different jobs in the IT sector. Employers typically look for a combination of technical skills and soft skills when hiring. Some employers may look for expertise in a specific language or program, while others might look for a more general skill set. Desired IT skills include:
Collaboration Written and verbal communication Communicating complex information simply IP setup Wireless modems/routers Cloud computing JavaScript Python Cybersecurity Networking Analytics Project management Multitasking Critical thinking
Skill Sets for Health Careers
Nurses and other healthcare professionals need several skill sets to succeed. They must be able to perform certain procedures (such as giving vaccinations and drawing blood), be tech-savvy, and use soft skills to connect with patients and colleagues. Essential skills for health care professionals include:
AdaptabilityAnalysisApplying current research to medical practiceAttention to detailCollaborationDiagnosisCare plan developmentLeadershipActive listeningMathMultitaskingOrganizationProblem-solvingUnderstanding and applying rules and regulationsResearchTime management
How to Get Skill Sets
Some skills can only be acquired through formal training. In that case, you may need to obtain a degree or certification to learn the skills you need. Other skills, like soft skills, are ones that you develop through your experiences. Odds are that you already have some of these skills. Here’s how to determine your core skills:
Pinpoint what you enjoy doing: Identify tasks that you enjoy doing and with which you feel competent. Perhaps you’ve enjoyed positions where you can use your knowledge and patiently answer questions. That might be expressed as “communication skills” or “customer service abilities” on a resume or during an interview. Consider the compliments you receive: In a work setting, determine what activities lead to praise. Perhaps you consistently receive acknowledgment for your collaborative abilities during performance reviews. Maybe your previous managers have commented on your timeliness or attention to detail. Evaluate the different jobs you’ve done: Look at the job descriptions for the jobs you’ve held. What skills do they highlight? If you were successful in those positions, you may have used those skills and should consider bringing attention to those during a job search. Use a skill assessment tool: Use a free tool to assess your skills. For example, O*NET OnLine’s Skill Search Tool helps you identify occupations that match your skills and interests. CareerOneStop’s Skill Matcher will show you career options that match your skill ratings. LinkedIn also has skills assessments you can take. You’ll be able to validate your skills and add them to your profile.
